Project Case Study
WhatsApp AI booking agent: Amalia
AI-powered WhatsApp appointment booking platform enabling automated treatment scheduling directly through WhatsApp for beauty studios and Treatwell.
Problem
Beauty studios wanted clients to book treatments over WhatsApp without losing staff time to back-and-forth chat and calendar juggling.
Solution
Built an AI-powered booking agent on MERN + AWS that uses WhatsApp Business, OpenAI, Socket.io, and a PWA shell, with Treatwell-oriented scheduling flows.
Outcome
Amalia lets studios automate appointment scheduling in WhatsApp — a production AI agent that books treatments instead of only answering FAQs.
Stack
Case Study FAQ
Quick answers about the Amalia project
What problem did Amalia solve?
Beauty studios wanted clients to book treatments over WhatsApp without losing staff time to back-and-forth chat and calendar juggling.
What did Ahmer build for Amalia?
Built an AI-powered booking agent on MERN + AWS that uses WhatsApp Business, OpenAI, Socket.io, and a PWA shell, with Treatwell-oriented scheduling flows.
What stack was used for Amalia?
Amalia used MERN (TypeScript), AWS, WhatsApp Business API, OpenAI, Socket.io, PWA.
What was the outcome of the Amalia project?
Amalia lets studios automate appointment scheduling in WhatsApp — a production AI agent that books treatments instead of only answering FAQs.
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